Plan the offer
Start with menu cadence, product detail, ordering cutoffs, capacity constraints, fulfilment windows, and the conditions that make an order acceptable.
Plan the workflow before configuring the software.
These resources turn product controls into reviewable operating decisions. They avoid invented benchmarks and focus on ownership, state, evidence, and exception handling.
Plan the work
Define who reviews confirmed payment, production requirements, packing progress, customer handoff, refunds, disputes, and reconciliation exceptions.
Prove the release
Use a staged acceptance path with synthetic data, supported payment test modes, accessibility checks, crawler controls, rollback evidence, and no production experimentation.