Flex: pay by eligible order value
Flex has no fixed subscription charge. OrderPay charges 1% of eligible paid order value, with a minimum of A$0.20 per eligible paid order. Provider processing fees are separate.
Choose Flex or Pro for subscriptions, menus and orders.
Both plans include product subscriptions, prepared order links, one-off and recurring menus, calendar shopping and one checkout across dates. Choose based on your usage, limits and domain needs.
Pro: A$29 per month
Pro is A$29 per month and has no Flex fee while effective. An eligible legal business can receive one payment-method-backed 14-day trial under the current billing terms.
What both plans include
Subscriptions, prepared order links, menus, capacity controls, calendar shopping, grouped checkout and the website builder are included on Flex and Pro. Supported provider and store setup is still required.
Flex limits
Flex supports 1 store, 2 locations, 5 users and 250 products, with a managed OrderPay address. Connect Stripe or Square for customer payments; a custom domain requires Pro.
Pro limits and website options
Pro supports 25 stores, 100 locations, 250 users and 1,000,000 products, plus custom domains and analytics. These are plan limits, not a promise that every provider service is included.
Billing and refunds
Flex fees accrue for collection under the billing terms. A failed Pro renewal has a seven-day recovery period before prospective fallback to Flex. Refunding an order does not refund earned OrderPay fees.
Frequently asked questions
Do product subscriptions require Pro?
No. Product subscriptions and prepared order links are available on Flex and Pro. Flex fees apply to eligible paid orders; Pro removes Flex fees while Pro is effective.
Are Stripe or Square fees included?
No. Payment processing and any separate provider services are charged under your provider agreement. Compare those costs alongside OrderPay fees rather than assuming all provider add-ons are replaced.